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Use the “Help & Support” section in the app or call the helpline number provided.
Address changes are possible only before the order is shipped. Update via “My Orders.”
Yes, seasonal offers and promo codes are available. Check the “Offers” section in the app.
Yes, all transactions use encrypted payment gateways compliant with PCI‑DSS standards.
Refunds are processed within 5–7 business days after the returned item is verified.
Within 7–10 days of delivery, go to “My Orders” → Select item → Tap “Return.” Follow pickup instructions.
Yes, before it is shipped. Go to “My Orders” → Select order → Tap “Cancel.”
Credit/Debit cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD) where available.
Go to “My Orders” → Select your order → Tap “Track Order” to see live status updates.
Tap “Sign Up,” enter your email/phone, set a password, and verify via OTP or email link.
